Only 2 clicks / pages down the road you can start registering an account, and you don’t see what the experience might be before that. Instead, you’re being presented tech talk about servers.
You might argue it’s not actually lemmy but just the landing page. I argue, it’s so good at being a scarecrow, most people visiting lemmy haven’t seen anything else except for that page.
The inner lemmy is pretty fine, I agree. Some parts are still confusing. For example, most people will not figure out they can search for content from within a specific community by carefully configuring the drop downs in the general search form. Most will look for the search directly attached to the community.
You may find nothing wrong with the user interface, but I’m not you and I see plenty wrong with it. I’m not the only one with this opinion, as evidenced by a number of github bug requests, a near constant stream of questions in support communities on these websites, all of the votes my comment is receiving, and well, just asking like 10 random people what they think. I would encourage you to try to put yourself in other people’s shoes - if you’re struggling with that, simply ask them how they feel and listen to what they have to say.
Oh it’s absolutely full of UX bugs, for sure. It took me a week to sign up, because of a user interface bug. But those are all clearly just bugs, they’re not a design problem.
Lemmy needs a lot of work, but it’s an excellent foundation, at least from a design perspective.
From a design perspective it still has a lot of friction on signups though, we’re asking users to make a server choice before they even remotely understand what that entails. That simple decision made me spend a week understanding the fediverse before settling on Lemm.ee, but the average user won’t do that, they’ll get confused and then leave.
From a more traditional UX standpoint the general feed is also fairly bad, reddit has built in feeds for the things people care the most about (trending and subscribed) that pop up by default when opening the app or website, and gives the advanced controls off to the side. Lemmy on the other hand defaults to a feed that shows basically nothing, and only gives the advanced controls to fix it. For a new user that isn’t tech savvy, the fact that the feed defaults to local is enough to make Lemmy seem completely dead if they happened to join a small instance.
These aren’t major issues for us, but they are major issues for widespread adoption. It needs to be so easy that you can use it accidentally, and the UX isn’t there yet. I’m sure we can fix issues with the feed and the app, but I do worry that the server choice problem isn’t going to get a good solution
There’s nothing wrong with Lemmy’s user interface design.
as a not-tech-savvy (relative to other users here, anyways) person: i have absolutely no idea how you can say this with confidence. Lemmy’s UI and UX is probably still on the worse end of FOSS projects i’ve used and i’ve had a year and a half to get used to it. i still have to double back to find certain settings that i use literally every day in moderating the site! i hang with it because i know the developers are slammed, but this would not fly with even most of my friends, much less my mom or someone who has extremely low computer literacy and mostly learns by repetition.
There’s nothing wrong with Lemmy’s user interface design.
It has bugs, for sure, but if you just go to an instance, sign up, and browser the fediverse within that instance it’s a great experience.
The first step is a UX disaster: https://join-lemmy.org/
Only 2 clicks / pages down the road you can start registering an account, and you don’t see what the experience might be before that. Instead, you’re being presented tech talk about servers.
You might argue it’s not actually lemmy but just the landing page. I argue, it’s so good at being a scarecrow, most people visiting lemmy haven’t seen anything else except for that page.
The inner lemmy is pretty fine, I agree. Some parts are still confusing. For example, most people will not figure out they can search for content from within a specific community by carefully configuring the drop downs in the general search form. Most will look for the search directly attached to the community.
You may find nothing wrong with the user interface, but I’m not you and I see plenty wrong with it. I’m not the only one with this opinion, as evidenced by a number of github bug requests, a near constant stream of questions in support communities on these websites, all of the votes my comment is receiving, and well, just asking like 10 random people what they think. I would encourage you to try to put yourself in other people’s shoes - if you’re struggling with that, simply ask them how they feel and listen to what they have to say.
Oh it’s absolutely full of UX bugs, for sure. It took me a week to sign up, because of a user interface bug. But those are all clearly just bugs, they’re not a design problem.
Lemmy needs a lot of work, but it’s an excellent foundation, at least from a design perspective.
From a design perspective it still has a lot of friction on signups though, we’re asking users to make a server choice before they even remotely understand what that entails. That simple decision made me spend a week understanding the fediverse before settling on Lemm.ee, but the average user won’t do that, they’ll get confused and then leave.
From a more traditional UX standpoint the general feed is also fairly bad, reddit has built in feeds for the things people care the most about (trending and subscribed) that pop up by default when opening the app or website, and gives the advanced controls off to the side. Lemmy on the other hand defaults to a feed that shows basically nothing, and only gives the advanced controls to fix it. For a new user that isn’t tech savvy, the fact that the feed defaults to local is enough to make Lemmy seem completely dead if they happened to join a small instance.
These aren’t major issues for us, but they are major issues for widespread adoption. It needs to be so easy that you can use it accidentally, and the UX isn’t there yet. I’m sure we can fix issues with the feed and the app, but I do worry that the server choice problem isn’t going to get a good solution
as a not-tech-savvy (relative to other users here, anyways) person: i have absolutely no idea how you can say this with confidence. Lemmy’s UI and UX is probably still on the worse end of FOSS projects i’ve used and i’ve had a year and a half to get used to it. i still have to double back to find certain settings that i use literally every day in moderating the site! i hang with it because i know the developers are slammed, but this would not fly with even most of my friends, much less my mom or someone who has extremely low computer literacy and mostly learns by repetition.