In regards to SSX, after the success of the Tony Hawk Pro Skater remake, I am surprised that EA did not counter with a remake of SSX Tricky. I love how accessible the SSX controls are while still offering plenty of depth for people who want to optimize their runs. It is too bad that EA Sports seems to be focused on simulationist sports games (and live services).
It would be a nice gesture, but I will believe those promises of support when they have teeth to them.
What happens if they stop doing it? Do I have to sue them for breach of contract, have to prove actual damages, and settle the class action lawsuit for $5 in store credit?
What happens if the company goes bankrupt or creates a new subsidiary to service the product and the subsidiary folds?
What level of support are they obligated to provide? What issues must be fixed and how promptly?