Watchdog says Services Australia and the Department of Social Services ‘did not act promptly’ to address the issue and calls on agencies to apologise
Watchdog says Services Australia and the Department of Social Services ‘did not act promptly’ to address the issue and calls on agencies to apologise
Yep I agree. And I expect that’s what will happen… but the sensible thing isn’t to just make an arbitrary decision, they need to get this right and seek advice — preferably external advice, since the department itself is dysfunctional and that’s what they’ve done.