T-Mobile sued after employee stole nude images from customer phone during trade-in::T-Mobile has been sued again for failing to protect consumer data after an employee at one of its Washington stores stole nude images off of a customer’s phone.
T-Mobile sued after employee stole nude images from customer phone during trade-in::T-Mobile has been sued again for failing to protect consumer data after an employee at one of its Washington stores stole nude images off of a customer’s phone.
“I’m not victim blaming”
Proceeds to keep victim blaming
Regardless of the fact that people just forget things sometimes, expecting people that just want a phone to know how to do a factory reset simply isn’t reasonable.
You and I wouldn’t trade it in without wiping it, probably, but we’re mega nerds on the Fediverse. These things seem obvious to us but they simply aren’t that important, or common knowledge, to normal people.
There is, and there only ever is, one person at fault when trust is violated. That there are safeguards you can take is a different discussion.
It’s not common knowledge to delete data on a device you’re getting rid off? What the fuck are you on about?
Normally, when trading in devices like this, part of the documentation required states clearly that the device has been factory restored and all data is deleted, requiring the person to sign in agreement.
This would put them squarely at fault if they signed “Yes” even if it wasn’t, and if they didn’t know what it meant, they should ask. Like any other contract.
If there is a contract, and they did sign it, then there is no trust violated. And then there would have been safeguards there that were just ignored.
This doesn’t mean the person who took the images was a good person, but it isn’t as simple as you seem to make it appear
Again, the employee should be taken to court and punished. But this case, if anything, proves that one should never assume good faith in humans and always take precautions. That’s why there are privacy and security measures and good practices available in every aspect of our life.