Lee Duna@lemmy.nz to Technology@lemmy.worldEnglish · 11 months agoBusiness owner 'hires' ChatGPT for customer service, then fires the humansnationalpost.comexternal-linkmessage-square89fedilinkarrow-up1353arrow-down113
arrow-up1340arrow-down1external-linkBusiness owner 'hires' ChatGPT for customer service, then fires the humansnationalpost.comLee Duna@lemmy.nz to Technology@lemmy.worldEnglish · 11 months agomessage-square89fedilink
minus-squarelocuester@lemmy.ziplinkfedilinkEnglisharrow-up10·11 months agoExactly. As the article ends: Not every customer service employee should worry about being replaced, but those who simply copy and paste responses are no longer safe, according to Shah. “That job is gone,” he said. “100 per cent.”
Exactly. As the article ends: