We have a service contract with a local heating oil company. It includes 1 tune up per year. I asked him a couple of questions and he was nice and answered them. One of the parts he was replacing had stripped threads and he had to wait for the parts truck to deliver a new one, but it’s covered by the service contract.
Right now he’s in his truck, doing paperwork I assume.
I wonder too as I had a bad experience with the home alarm/security setup. Turned out it was a yearly bill for them doing nothing.
In my mind it’s not always a scam, but it can be. Like getting a car maintenance package at the dealership. I need to understand exactly what services and how many am I buying. I don’t understand servicing a boiler though.
We have a whole house generator and were paying like $350 a year for a maintenance contract for that. After watching the guys show up, poke around for 5 minutes and leave, and do 1 oil change a year, I decided to do it myself this year. That contract was so dumb. It didn’t even cover anything if it broke – just “service”.