So, I have an older-ish (last 5 years I think) TV that before now, l’ve had plugged into my computer, and it sits near my bed for media streaming and the such.

I had a GTX 1060 6GB and it worked completely fine, like a dream, absolutely no issues

I recently upgraded to an AMD RX 6700 XT, and now, l’m having extreme issues with it.

First and foremost, it always shows up as “Generic Non-PnP Monitor” in device manager. Second, there’s no sound driver so it doesn’t play any sounds. Third, and I don’t know how 1 fixed it, but it’ll only display in 640x480.

l’ve taken many steps to try to fix it, and I’ll list them and what it ended up doing.

  1. Unplug HDMI, replug- no change
  2. Uninstall driver in device manager - no change
  3. Manually update driver to “Generic PNP monitor” or “Digital Flat Panel 1920x1 080” or “Generic Television” -no change. Driver does not update
  4. Use DDU to clean drivers (in safe mode) and reinstall- Works, until I restart my computer, then goes back to Generic Non-PNP
  5. Unplug TV from power, wait 10 minutes, start it up again -no change
  6. Use different HDMI cable - haven’t tested yet, don’t have one long enough
  7. Use different monitor - other monitor works fine. Had an issue at the beginning, but unplugging HDMI and putting it back in made it work

Notes- The 6700 XT has 3 displayport connectors and one HDMI. The 3 DP spots are filled up by the monitors at my desk. 2 DP to HDMI adapters, and one DP to DVI adapter. All of the monitors at my desk work fine

The HDMI going to my ty has a lot of plastic around the connector, so when plugging into my GPU,I think it’s not connected all the way. I understand this might be an issue

I have used CRU to try to copy all the info from when the TV was working, to the device where the TV isn’t working. When I use restart64 to restart GPU drivers, it makes no changes

Like I said before, I used DDU to try to fix. Here is what I did

  1. Boot into safe mode
  2. Clean Nvidia drivers (from last GPU
  3. Restart, boot into safe mode
  4. Clean AMD drivers
  5. Restart, install AMD drivers This did not fix the issue.

Any help is greatly appreciated!

With further inspection: the TV, connected to the HDMI port of the GPU, (with an HDMI cable) is detected as HDMI until computer reboot or GPU driver reboot with CRU’s restart.exe. after that, it is detected as DVI-D. I was able to use CRU to consistently output 1920x1080, but I don’t get audio, because y’know, it’s being detected as DVI-D.

  • Waxsta@lemmy.world
    link
    fedilink
    arrow-up
    1
    ·
    1 year ago

    Ya thats a tough one. I couldn’t find much for a manual online for it either. What happens if you disconnect all monitors and only have the TV hooked up through HDMI and you reboot a few times? Everything stay normal throughout then?

    I found this for the 6700xt: https://www.amd.com/system/files/documents/quick-start-guide-6700xt.pdf

    It states: Only up to three (3) passive adapter cables may be used. Active adapter cables are required for additional displays. The following table lists options for attaching displays to your graphics card.

    I’m not an expert on passive vs active cables but that might be something to look into.

    • WiildFiire@lemmy.worldOP
      link
      fedilink
      arrow-up
      1
      ·
      edit-2
      1 year ago

      I will try that now, but also

      The other night, I just got sick of the TV not working, so I unplugged it, then carried my main monitor to the spot the TV was in. Plugged it in to the same HDMI cord, and it worked completely fine

      Ninja edit: I realize that brings the adapters / spots being used down to 3, so of course it’ll work