sunnie@lemmy.ca to Technology@lemmy.worldEnglish · 9 months agoAir Canada must honor refund policy invented by airline's chatbotarstechnica.comexternal-linkmessage-square1fedilinkarrow-up12arrow-down10 cross-posted to: technology@lemmy.worldtechnology@lemmy.worldnews@beehaw.org
arrow-up12arrow-down1external-linkAir Canada must honor refund policy invented by airline's chatbotarstechnica.comsunnie@lemmy.ca to Technology@lemmy.worldEnglish · 9 months agomessage-square1fedilink cross-posted to: technology@lemmy.worldtechnology@lemmy.worldnews@beehaw.org
minus-squareBearOfaTime@lemm.eelinkfedilinkEnglisharrow-up0arrow-down1·9 months agoRight? And the customer service benefit they would’ve gotten from just eating a few hundred dollars. But they were being extra greedy, and thinking they could establish precedent… Well they did, just not how they wanted.
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Right?
And the customer service benefit they would’ve gotten from just eating a few hundred dollars.
But they were being extra greedy, and thinking they could establish precedent… Well they did, just not how they wanted.